Resources
Switching Propane Companies, Start to Finish
Switching your propane provider might seem like a hassle, but it really just takes a single phone call. We handle the heavy lifting for you. Here is a clear breakdown of what to expect between that first conversation and your very first delivery from our team.
How it goes
Three Steps From Your First Call to Your First Fill
Call or Start Online
Let us know your property's location and what equipment you power, from homes and cabins to workshops and ranches. Because we already service most of these neighborhoods, our team knows the local roads and can get to your tank without a hitch.
We Assess the Site
We take the guesswork out of your setup with a free, on-site visit. A member of our team will inspect your property layout to identify the ideal tank placement, map out a clear truck route, and calculate the exact tank size your appliances require.
We Set, Test and Fill
Our team handles the full installation by setting your tank and conducting a thorough pressure test and system gas check. We will make sure you know where your main shutoff valve is located before finalizing your setup and adding your property to our delivery route.
Your part
What We Need From You
It only takes three details to get started, and you probably have all of them on hand already.
Where the Tank Sits, and How We Reach It
Your address gets us close, but the details for that final stretch keep our deliveries on track. Let us know about gates, entry codes, low branches, cattle guards, or animals on your property. Tell us once and we will keep it on file for your account.
Your Propane Appliances
Furnace, water heater, range, dryer, fireplace, shop heater. This list determines your tank size, because a home that only cooks with propane needs a different tank than one heated entirely by propane.
Your Delivery Preference
Select the delivery method that fits your schedule, with the flexibility to switch anytime. No matter which option you choose, your service is managed entirely through your online account on your phone or computer. You can check your history and make payments at any hour without needing to make a phone call.
Timing
What to Expect on Timing
For most of the year, setting up and filling your tank happens quickly. The exception is during major cold snaps when demand spikes across the Hill Country simultaneously. Because our automatic delivery customers are prioritized on the route schedule during these rushes, starting your account on automatic service is the best way to ensure you never have to wait during a December freeze.
Ready to Start Service?
Get started today by filling out our online form or calling our office. No matter which path you choose, our team will give you a straightforward plan on what to expect and when we will be out to your property.